IHCL Conducts Training Program For GTDC Staff at Taj Resort & Convention Centre, Goa

- Advertisement -

In an effort to achieve benchmark service standards for Tourism in Goa, the Indian Hotels Company (IHCL) conducted a full-day training program for the staff of Goa Tourism Development Corporation Ltd (GTDC) Residencies at Taj Resort & Convention Centre in Dona Paula. The training involved a thorough showcase of IHCL’s signature hospitality and an interactive session with the Learning and Development Team of IHCL, Goa on the current trends and potential learnings of this rapidly evolving industry.

The attendees were chosen on basis of seniority in ranking and experience. The session involved a detailed study of the heart of the house departments including Housekeeping, Food and Beverage Service, Food and Beverage Production, Front Office, Engineering and Horticulture. Each Head of Department demonstrated the various techniques and skills used in daily hotel operations and the correct use of state-of-the-art equipment for effective time management with bulk requirements. Additionally, each department discussed the common challenges faced and the various methods practiced to address them.

Speaking on the initiative, Mr. Vincent Ramos, Senior Vice President – Goa for IHCL said, “Unlike other states in the country, tourism is the backbone of Goa’s economy with 40% of the population directly or indirectly dependent on it. Hence, it is imperative that we adapt to the changing tourism landscape and match the service expectations of today’s travellers. Goa has immense potential to position itself as the world’s best travel and leisure destination. With a combined and unified effort of all the partners and stakeholders in the industry, I am certain that Goa can achieve exemplary standards in tourism.”

- Advertisement -

On completing the training, participants were rewarded with certificates and mementos by GTDC’s senior leadership team. In his speech at the closing ceremony, Dr. Ganesh Gaonkar, Chairman – of GTDC said, “We are immensely grateful to the IHCL team for extending their resources and support towards enhancing the service standards at GTDC Residencies. Undoubtedly, IHCL is the hallmark of Indian hospitality with a service culture that has been nourished over 118 years and practiced across 50 global destinations. This synergy will help Goa to be a model state as per the vision of our Hon’ble Chief Minister, Dr. Pramod Sawant.” 

GTDC has over 500 keys spread across the length and breadth of the state in key locations. These properties are primarily used to cater to travelers visiting the paradisiacal state of Goa from across the country. 

Image Courtesy – IHCL Goa

Team FNH
Team FNHhttps://foodandhospitality.incrediblegoa.org
Food & Hospitality Team works day and night to get you some of the best culinary experiences from across the state of Goa. If you wish to get featured into this portal, please share your details at [email protected]

Related Stories


How Hilton Goa Resort Revived the Delicious and Authentic...

There is no denying that ‘Poder’, derived from padeiro, meaning baker in Portuguese, is not just a word but an emotion for Goans!

Divar Island:‘ Paradise Unexplored’

The term Divar is derived from the Konkani word Dipavati which means ‘small island’. Vintage Portuguese-style houses and traditional churches are surrounded by evergreen paddy fields, the calm peaceful surroundings are in total contrast with the presumed loud and hippie culture of Goa.

Choc-a-lot, Chocolate with Love and Health too!

As the name suggests it is a brand of homemade designer chocolates with the tagline’Taste the Love’ and truly an abundance of love and passion go behind the making of each chocolate. Before we go further let me give you a little background on what chocolate is.

A Lavish Daycation Experience: The Leela Goa 

The Leela Goa is surrounded by lush gardens and swaying palm trees and overlooks a scenic lagoon. It offers peak comfort, relaxation and luxury and is the perfect spot to disconnect and rejuvenate with your friends and family when in Goa.

Goa Baking Company – A Good Baking Company!

Goa Baking Company or GBC as its fondly known started in 2018 under the helm of pastry chef Kalyan Banerjee and the mentorship of Executive Chef Dibyendu Roy.

Kimberly Pandey – Following Her Passion and Dreams

Normally we cover all the Executive Chefs in this section but for the first time, we have decided to introduce you to young chef Kimberly Pandey. 

Popular Categories



Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.