IHCL Conducts Training Program For GTDC Staff at Taj Resort & Convention Centre, Goa

- Advertisement -

In an effort to achieve benchmark service standards for Tourism in Goa, the Indian Hotels Company (IHCL) conducted a full-day training program for the staff of Goa Tourism Development Corporation Ltd (GTDC) Residencies at Taj Resort & Convention Centre in Dona Paula. The training involved a thorough showcase of IHCL’s signature hospitality and an interactive session with the Learning and Development Team of IHCL, Goa on the current trends and potential learnings of this rapidly evolving industry.

The attendees were chosen on basis of seniority in ranking and experience. The session involved a detailed study of the heart of the house departments including Housekeeping, Food and Beverage Service, Food and Beverage Production, Front Office, Engineering and Horticulture. Each Head of Department demonstrated the various techniques and skills used in daily hotel operations and the correct use of state-of-the-art equipment for effective time management with bulk requirements. Additionally, each department discussed the common challenges faced and the various methods practiced to address them.

Speaking on the initiative, Mr. Vincent Ramos, Senior Vice President – Goa for IHCL said, “Unlike other states in the country, tourism is the backbone of Goa’s economy with 40% of the population directly or indirectly dependent on it. Hence, it is imperative that we adapt to the changing tourism landscape and match the service expectations of today’s travellers. Goa has immense potential to position itself as the world’s best travel and leisure destination. With a combined and unified effort of all the partners and stakeholders in the industry, I am certain that Goa can achieve exemplary standards in tourism.”

- Advertisement -

On completing the training, participants were rewarded with certificates and mementos by GTDC’s senior leadership team. In his speech at the closing ceremony, Dr. Ganesh Gaonkar, Chairman – of GTDC said, “We are immensely grateful to the IHCL team for extending their resources and support towards enhancing the service standards at GTDC Residencies. Undoubtedly, IHCL is the hallmark of Indian hospitality with a service culture that has been nourished over 118 years and practiced across 50 global destinations. This synergy will help Goa to be a model state as per the vision of our Hon’ble Chief Minister, Dr. Pramod Sawant.” 

GTDC has over 500 keys spread across the length and breadth of the state in key locations. These properties are primarily used to cater to travelers visiting the paradisiacal state of Goa from across the country. 

Image Courtesy – IHCL Goa

Team FNH
Team FNHhttps://foodandhospitality.incrediblegoa.org
Food & Hospitality Team works day and night to get you some of the best culinary experiences from across the state of Goa. If you wish to get featured into this portal, please share your details at [email protected]

Related Stories


Aiden Vagator by Best Western, Your Address for the...

Aiden Vagator Goa is amongst the first Aidens in India by the Best Western Chain of Hotels. Situated just 950 m away from Vagator Beach, bringing a touch of global hospitality to Goa, Aiden Vagator is a boutique hotel that combines luxury, comfort, thoughtfulness and service like no other. 

Experience The Kodava Trail with Chef Anjali Ganapathy at...

The Spice Studio situated at the Alila Diwa Goa has a beautiful dining experience called The Kodava Trail curated specially for you by Chef Anjali Ganapathy on the 12th and 13th of November.  

Rajeev Kumar Elevated To The Position of Area General...

Rajeev Kumar holding the position of the General Manager of Fern Kadamba Hotel & Spa for almost half a decade has been promoted to the position of area General Manager

Come, Experience The “Edge”, A Tropical Bar & Kitchen...

Escape into the enriching ‘Susegaad’ luxury as the recently upgraded Edge - Tropical Bar & Kitchen at the lifestyle Hyatt resort, Alila Diwa Goa, opens its doors to a new look, new vibe, and an all-new experience.

Planet Hollywood Announces Its Second Hotel in Asia

Planet Hollywood rolls out the red carpet once again with an exciting addition to the brand’s portfolio in Asia. Planet Hollywood, Thane City is the second hotel in Asia after Planet Hollywood Beach Resort, Goa. 

Celebrate This Diwali in a Style With IHCL, Goa

This Diwali is very special since it's the first Diwali that we will be celebrating without Covid on the menu and hence it becomes very important as to how and where we celebrate it. IHCL Goa has a specially curated menu for you to celebrate this festival of light in a style. 

Popular Categories



Please enter your comment!
Please enter your name here

This site uses Akismet to reduce spam. Learn how your comment data is processed.