September 2021 marked a pivotal moment in South Goa’s hospitality landscape, as Fairfield by Marriott Goa, Benaulim unveiled itself as South Asia’s first Fairfield Resort. The transformation of this business-oriented Marriott Select Service brand into a resort-style haven in the tranquil coastal town of Benaulim was a groundbreaking move. Positioned close to the idyllic Benaulim Beach, the resort promised a retreat that seamlessly combined Marriott’s world-class service with the serene allure of Goa.
Three years later, Fairfield by Marriott Goa, Benaulim stands as a beacon of success, consistently delivering joyful experiences to its guests and surpassing expectations. What began as a bold venture has evolved into a benchmark for hospitality in South Goa, boasting exceptional achievements and accolades.
Defying Challenges, Driving Growth
The resort’s journey has been defined by resilience and performance, weathering challenges ranging from the pandemic-induced restrictions in 2021–22 to fluctuating tourist demand in 2023–24. Through it all, the property has recorded double-digit revenue growth annually. Its unique blend of leisure and functionality has positioned it as South Goa’s preferred destination for travelers, weddings, and exclusive business events.
On leading online travel agencies (OTAs), Fairfield Benaulim consistently shines as a top-rated property. This unwavering popularity speaks volumes about its dedication to creating memorable guest experiences.
2024: A Year of Transformation and Excellence 
This year heralded significant milestones for the resort, emphasizing innovation, sustainability, and guest-centricity. In an era where environmental consciousness is paramount, Fairfield Benaulim achieved the prestigious LEED Gold Certification for Sustainability Excellence from the U.S. Green Building Council. This recognition underscores the resort’s commitment to environmentally responsible practices, aligning with global standards of sustainable hospitality.
In addition to sustainability accolades, the resort celebrated its certification as a Great Place to Work 2024–25 in May—a testament to its exceptional work culture. August brought even more reason to celebrate as the resort shone on the global stage at the Marriott Select Brands Awards 2023. Its General Manager earned both the Diamond General Manager of the Year and General Manager of the Year 2023 honors, triumphing among over 1,300 Fairfield properties worldwide.
Pioneering Innovation in Indian Hospitality
Fairfield Benaulim further cemented its reputation for excellence at the 8th Edition of the BW IHA Awards, held at The Leela Ambience, Delhi. Under the theme Revolutionizing Indian Hospitality, the awards celebrated leaders driving innovation in the sector. With initiatives ranging from enhancing loyalty programs to creating over 101 curated experiences for guests, the resort’s commitment to redefining hospitality was evident.
Adding to the accolades, its General Manager was recognized with the National General Manager of the Year 2023–24 award—an acknowledgment of visionary leadership and a capable, cohesive team that prioritizes guest satisfaction.
Looking Ahead
The same sense of pride that swept through the resort’s stakeholders in 2021 resonates even stronger today. Fairfield by Marriott Goa, Benaulim continues to set new standards in hospitality, striving to deliver exceptional experiences that leave guests with cherished memories. As the resort embarks on its next chapter, it remains steadfast in its mission to transform the hospitality landscape of Goa—one milestone at a time.
For South Goa’s crown jewel, the journey is far from over. With its commitment to excellence, sustainability, and heartfelt hospitality, Fairfield by Marriott Goa, Benaulim is poised to reach even greater heights in the years to come.
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